HOW SPEECH THERAPISTS AND CREATIVE EXPRESSIVE THERAPISTS MANAGE THEIR REACTIONS TO COUNTERTRANSFERENCE: SIMILARITIES AND DIFFERENCES

Michal Gelb 

Ph.D student 

Department of Psychology 

Varna Free University “Chernorizets Hrabar“ 

Abstract: Much has been written about countertransference and how to  cope with it among speech therapists. But among creative expressive therapists,  the research on the subject has remained limited. In order to deepen therapists’  understanding of the phenomenon of countertransference and the ways to manage  it, the researcher has conducted interviews with 20 therapists. Some of them were  speech therapists; others were creative expressive therapists. Interviewed  therapists have emphasized the importance of becoming aware of and responding  to countertransference. They have also stressed the importance of self-analysis  and therapeutic help. The awareness of countertransference is essential for  focusing on patients and their needs, while benefiting from countertransference  responses. Also, all the therapists have stated that it is important to reveal their  feelings in the therapeutic 'here and now' to their patients. But there was no  agreement between them regarding the exposure of personal experiences. Creative  expressive therapists have revealed personal experiences to a greater extent than  did speech therapists, but they have also experienced more negative effects of this  exposure. 

Key words: speech therapy, creative expression, reaction of the therapist

Introduction 

A psychotherapist is required to be available, understanding, and  compassionate towards his or her patients. During the treatment, the therapist is  required to ignore his or her needs and feelings in order to leave more room for  the patient and the therapeutic process. And yet, emotional issues and unique  interactions in therapy often evoke in the therapist powerful emotions, memories,  thoughts, and patterns of behavior, related to his or her private world and the  processes he or she is going through personally. These reactions are called  countertransference. Countertransference may have both positive and negative  effects on the therapist-patient relationship and on the effectiveness of treatment.  Every therapist deals with countertransference. Most of the literature on the subject is, however, focused on countertransference experienced by speech-based  therapists. 

In the research on creative expressive therapists, there is less reference to  this phenomenon and its impact on the therapist. Because of the more primitive  content involved in the creative expressive therapy, therapists are likely to be  impacted to a greater degree. The present study compares the ways in which the  countertransference is experienced and managed by the two types of therapists: 

  • speech-based psychotherapists (psychologists or clinical social  workers) 
  • creative expressive therapies practicing art therapy, psychodrama. 

This study emphasizes how two types of therapists choose to deal with  countertransference and what helps them manage it. This unique comparison will  help understand what effects therapists' countertransference responses to different 

types of treatment have on them and their patients. This study also offers tools  that will facilitate therapists’ processes of countertransference and that can largely  improve their work with clients. 

The Phenomenon of Countertransference 

Countertransference results from unresolved conflicts, charged personal  experiences, or situations such as burnout and overload faced by the therapist  (Goldstein, 2007; Hayes & Gelso, 2001). Countertransference reactions may also  arise as a result of therapeutic content that touches on issues that concern the  therapist, similarities between him or her and the patient, or what touches on the  treatment process and the interaction between the therapist and the patient (Baehr,  2004; Hayes et al, 1998). Countertransference can be conscious or unconscious,  and can be manifested internally, through pent-up emotions experienced by the  therapist, or externally through a wide range of verbal and non-verbal behaviors. 

How Countertransference Affects the Therapeutic Process? 

The emotional responses of countertransference are divided into 

  • positive emotions that encourage the therapist to reduce the distance  between him or her and the patient (such as affection or compassion for the  patient, empathy, understanding) and 
  • negative emotions (such as anxiety, frustration, depression, boredom,  helplessness) that may motivate the therapist to maintain emotional distance from  the patient, causing alienation (Goldstein, 2007; Carroll, Gilroy & Murra, 1999;  Coster & Schwebel, 1997; Hayes & Gelso, 2001; Rosenberger & Hayes, 2002).  On the other hand, negative emotions may lead to the therapist's over-involvement 

in the treatment process (e.g., prolonging appointment times or behaving  consistently according to a fixed policy), because the therapists focus on their  personal experience rather than on the patient's (Prasko, et al., 2010).  Countertransference may also cause distortions in the way the therapist perceives  the patient and his or her behavior, and, therefore. Negatively affect the therapist's  decisions about treatment (Rosenberger & Hayes, 2002). 

Countertransference reactions have a positive aspect. Connecting with the  therapist's personal experiences can help the therapist better understand the  patient, be empathetic and sensitive to him or her and guide his or her therapeutic  interventions well, in line with Jung's wounded therapist approach (Elliott & Guy,  1993; Hayes, 2002; Kirmayer, 2003). However, these responses can place an  emotional burden on the therapist and make it difficult for him or her to separate  his or her internal psychological processes from those of the patient, which, again,  may lessen the effectiveness of the treatment (Cain, 2000) and ruin the significant  emotional connection between the therapist and the patient (Baehr, 2004; Hayes &  Gelso, 2001). 

It is worth noting that the conclusions drawn above relate mainly to the  treatment provided by speech-based therapists. Yet in the creative expressive  treatment, where the issue of countertransference is hardly examined, therapists  are often exposed to even stronger countertransference responses, because of the  more primitive and symbolic content they include (Link-Scope, 2013) and  because this type of the treatment has many layers (literal, non-verbal, symbolic)  and various sensory stimuli, such as color, sound, or movement. The scarce  literature on countertransference expressed by creative expressive therapists  focuses primarily on case studies in which therapists address the onset of  countertransference responses – such as empathy or distress the patient  experienced – and how these emotions affected therapists’ professional ability. For 

instance, some therapists have noted that when they experience subsequent  countertransference reactions manifested in excessive identification with the patient, they have difficulty contributing to their creative process (Nissan, 2005;  Philliopose, 2003). 

Management of Countertransference 

An important issue concerning countertransference, which I have chosen  to discuss in the present study, concerns the way therapists choose to manage their  countertransference responses. The prevailing approach today to managing  countertransference in speech-based therapy refers to the therapist's ability to  maintain a balance between the two extremes described by Racker (Racker,  1957). On the one hand, they remain emotionally connected to themselves during  their work. But on the other hand, they do not allow their countertransference  reactions to negatively affect the patient and the treatment process (Latts & Gelso,  1995). According to studies in the field, the most significant element in the proper  management of countertransference is the therapist's self-awareness. In order to  perform their work well, it is important for therapists to observe and evaluate their  feelings, memories, and behaviors during therapy sessions and examine how  much they stem from their personal feelings (Hayes, 2002; Jackson, 2001). 

It is noteworthy that guidance can be especially helpful in this process, as  it provides therapists with support in their work, helps identify and understand  mistakes they make, and also helps them deal with specific ethical or clinical  difficulties (Richards, et al., 2010). Guidance also helps creative expressive  therapists, especially when it includes artistic tools (artwork or metaphorical  play), in order to enable the instructor to better understand the process the  therapist is going through and thus help him or her significantly improve his or  her work. (Gil & Rubin, 2005; Homeyer & Morrison, 2008). Many elements of 

the therapist's experiences in therapy cannot be conveyed and expressed in  instruction without the use of the same artistic tools used in the therapeutic  session, due to language limitations. Therefore, the use of artistic tools in  instruction can contribute to a more meaningful understanding of the hidden  aspects of countertransference experienced, be it physiological, emotional, or  cognitive (Mornigstar, 2013). 

It is important to emphasize that the therapist's awareness of emotionally  charged issues is not sufficient in itself to reduce the prevalence and intensity of  countertransference in the speech process in speech-based therapy. The therapist  should also resolve the conflicts that arise during treatment, at least in part, so as  not to become engrossed in them during treatment. Otherwise, the therapist will  not be empathetic towards the patient (Hayes, 2002; Hayes & Gelso, 2001; Hayes,  Yeh & Eisenberg, 2007). Personal therapy can help the therapist be aware of his  or her emotionally charged personal experiences or issues while receiving  emotional support, which may reduce the risk of experiencing strong  countertransference responses during his or her work (Richards, et al., 2010). 

Expression and creation therapists often engage in art in order to release  strong emotions, or to understand and process in retrospect emotions that arose in  them during the therapeutic session. They also try to investigate what provoked  the countertransference response. Several studies have found that the use of  artistic tools has improved the professional effectiveness of therapists in creative  and expressive therapy (Brown, 2008; Fish, 2012; Gil & Rubin, 2005). 

Managing Countertransference through Self-Exposure 

One of the specific tools for dealing with countertransference responses  examined in the present study is the issue of self-disclosure (Maroda, 1999). Such  exposure can include the therapist's feelings, thoughts, and positive or negative 

attitudes towards the patient and his or her treatment process. That is, self exposure can reveal the therapist's countertransference responses. Some  psychologists argue that the patient's countertransference reactions should not be  revealed to the patient, because such exposure would burden the patient and  would negatively affect his or her treatment. 

By contrast, other therapists see self-exposure as beneficial, especially for  the therapist’s feelings and thoughts during the therapy session. Such exposure  can improve the patient's perception of reality, provide an example of how to take  ownership of negative emotions and how to deal with them better. Equally  important is that self-exposure can strengthen the relationship between the  therapist and the patient (Baehr, 2004; Goldfried, Burckell, Eubanks-Carter, 2003;  Ziv – Beiman, 2013). 

Another type of self-exposure concerns the therapist's experiences outside  the treatment room, an issue about which there is no broad consensus among  therapists. The revelation of the therapist's personal details, especially when this is  done on his or her own initiative and not following a direct request of the patient  or in the context of a particular therapeutic content, is perceived as harmful  (Maroda, 1999). 

According to clinical studies, the decision whether to perform self exposure should take into account the appropriate time, the type of exposure, and  the characteristics of the patient and the specific problems from which he or she  suffers (Tsai, et al., 2010). Scholars emphasize that the exposure should be  genuine, constructive, relatively brief, not negative and not overly emotional  (Henretty & Levitt, 2010; Maroda, 1999). 

In creative expressive therapy, therapists have at their disposal another  channel of self-exposure through participation in the patient's artistic process. In  such a process, there is a greater opening to therapists’ countertransference 

responses, which may be reflected in his or her non-verbal behavior and artistic  actions. Therefore, the awareness of emotional and personal processes, and an  informed choice of content and mode of self-exposure are especially important  (Dillard, 2006; Fish, 2012; Landy, 1992; Lewis, 1992). However, no previous  studies have been conducted that have examined how self-exposure is manifested  in creative expressive therapy. 

In conclusion, one of the significant phenomena that every mental health  therapist faces is countertransference, which includes all of the therapist’s  emotional interpretations and responses to the patient’s therapeutic process,  originating in his or her personal experience. In speech-based therapy,  countertransference responses will arise primarily as a result of the patient’s  behaviors, therapeutic content, or interaction between the therapist and the patient.  Creative expressive therapists are exposed to more significant countertransference  responses due to the more primitive and symbolic content involved in such  therapy. In both types of treatment, countertransference reactions can positively  and negatively affect the therapist, the patient, and the treatment process. One of  the important elements in the proper management of countertransference is the  therapist's awareness of his or her inner experiences, his or her feelings and  thoughts that emerge during the therapy session. 

Guidance can help improve this awareness. In creative expressive therapy,  there is a special meaning to the guidance that uses artistic tools especially  significant for this purpose. In addition to awareness, it has been found that it is  important for the therapist to work on charged personal issues so that they arise  less during his or her work – in personal therapy or, in the case of creative  expressive therapists, during difficult sessions. Another way therapists deal with  countertransference responses, at least in speech-based therapy, is self-exposure. 

Exposing the countertransference responses to the patient and using them to  advance the patient's process can make a significant contribution when done  appropriately. However, not all psychologists perceive this behavior as acceptable  and positive, since they maintain that it may have a negative impact on the  patient's trust in the therapist and on the relationship between them. In creative  expressive therapy, the issue of self-exposure has not been explored, although  here the openness to exposure is greater through therapists’ participation in the  patient's artistic work. 

Aims the Current Research Set to Achieve 

The aim of the study is to examine the phenomenon of countertransference  among speech-based therapists and creative expressive therapists in order to offer  tools that can help therapists deal better with this phenomenon. The study includes  semi-structured interviews with 20 therapists (mostly women) – 10 speech  therapists (psychologists or clinical social workers) and 10 creative expressive and  art therapists (most of them art therapists). The therapists had at least five years of  experience in the profession and worked in different settings with different clients,  adults and children. Except for one interviewee, the researcher had no prior  acquaintance with them. At the beginning of the interview, a number of  professional details were documented – education, seniority as a therapist, the  framework in which he or she works, treated clients, and the main treatment  methods used. 

Next, each therapist was asked about a number of questions. Creative  expressive therapists were asked specifically about the impact the artistic work  has on the topic under discussion. First, each therapist was asked about how aware  he or she was of his or her personal experiences while at work:

  • How much he or she was aware of his or her inner experiences while at  work? 
  • How important this awareness was to him or her? 
  • How it affected his or her work, patients, and relationship with them? 
  • What does the therapist do to maintain this level of awareness and what  makes it especially difficult for him or her to maintain it? 

Second, each therapist was asked about situations that aroused particularly  strong emotions in him or her. They were asked about how they thought their  personal emotional experiences were reflected in the treatment itself. Therapists  were also asked the following question: 

  • To what extent this has an effect on the patients and the relationship  with them and what techniques in particular help them in these cases? The last topic each therapist was asked about was self-disclosure: • To what extent patients tend to reveal their personal feelings and  thoughts? 
  • What should be revealed? 
  • What should not be revealed? 
  • In what situations patients were more likely to expose themselves? • How each therapist personally experienced this process? 

The present article will cover only some of the data collected – mainly  those findings that focus on the management of countertransference (for further  findings, please contact the researcher). Each interview was conducted in a quiet  place chosen by the interviewee, lasted about an hour, and was recorded and  transcribed. All the names of the therapists mentioned in the article are fictitious.

The Findings 

The transcripts of the interviews were analyzed to define different themes  and focus on specific elements in each theme. Possible connections between  various themes were identified. The outline below presents themes that emerged  from the interviews, accompanied by quotations that support them. In addition,  the analysis of the differences in the way the different themes are treated in  different interviewees is presented. Differences between the interviewees and the  two groups of therapists are presented in the way the different categories are  treated (Zabar Ben Yehoshua, 1995). It is important to emphasize that the study is  qualitative rather than quantitative and does not purport to unequivocally  determine the degree of similarity or difference between the groups, but only to  initially illuminate the similarity and difference in the issues addressed by the  interviewees. 

How Important Are the Awareness of Countertransference Responses? 

A key issue discussed in the interviews is the degree to which the  therapists are aware of their countertransference responses – their personal  feelings and experiences – during their work. Most of the interviewees, from both  groups of therapists, said that this awareness is a key tool for them and is crucial  to their professional success. 

Inbal (speech therapist): "It is impossible to conduct a process that is truly  profound and meaningful without being aware of my inner feelings. This is the  basis of therapy …" 

Nili (speech therapist): "I am part of the matter itself. According to my  therapeutic view, you cannot act without being aware of what motivates you,  where you are in this story."

Hadas (creative expressive therapist): I think that in therapy, I am the tool,  I have to be in constant contact with the self, with what is happening to me, with  what that patient evokes in me. " 

Nimrod (creative expressive therapist): "I think it's necessary. I mean it's  essential that a therapist constantly listens to the countertransference that happens  in therapy, disconnections, fatigue, nervousness, pleasure, or extending a therapy  session suddenly a quarter of an hour beyond its limits. I need to check with  myself why this happens to me. " 

For speech therapists this awareness required conscious cognitive effort  and attention. They noted that their ability to pay attention to their inner  experiences during their work, without compromising their attention to the  patient, improved with time and experience. 

Rina (speech therapist): "I cannot say that it does not require effort and can  always be improved, but it is actually a very central part of the therapeutic work,  within some kind of dialogue between myself and the patient." 

Inbal (speech therapist): "I learned that it's a matter of awareness and  experience; I learned to pay attention to what is happening to me – in the breath, in  body sensations and in some awareness of the emotion that arises … during the  treatment." 

Guy (speech therapist): "I invest a lot in seeing what the echo of the other  person inside me is, in order to understand what's going on with them." Creative expressive therapists did not address the effort involved in this  awareness and mainly emphasized listening to what they were feeling – physically  or mentally – during their therapy sessions in order to separate what was related to  their personal experience from that of the patient.

Aya (creative expressive therapist): "I am very connected to what I feel  and what the patient feels. I work very hard with what I feel." 

Rinat (creative expressive therapist): "Sometimes there are certain  moments in therapy when I feel that I am suddenly overwhelmed with anxiety. I  have to calm myself down to be focused on the patient and understand what is happening to me." 

Analyzing Causes of Countertransference Responses 

Most of the therapists interviewed, from both groups, said that although  they were usually aware of the inner experiences they went through during  therapy sessions, they usually could not pinpoint sources or reasons for these  feelings. They could never understand whether their feelings stemmed from their  personal source or the patient's process. 

Romi (speech therapist): "Certainly there is awareness, therapy connects  you to your inner world … definitely makes a connection all the time to where you  are … but I think after the session, let's say maybe not within a session, but in  retrospect, I could have done more. 

Sometimes analyzing things. Sometimes inside the experience itself it's  hard, sometimes you're standing inside an experience and then you cannot look  outside for a moment … leaving the room, you have some moments like that  you're actually trying to figure out what happened in the room, why the reaction  was a certain reaction, Why did I feel the way I did?" 

Ricky (creative expressive therapist): "While working, I do not always  recognize countertransference. But many times, I do the processing after a therapy  session." 

Most therapists from both groups engage outside of therapy sessions in  analyzing and understanding the emotions evoked in them during their work, 

asking themselves how much they are triggered by internal mental processes and  how their behavior was affected in therapy. The therapists indicated that they do  this process alone or with guidance. What is interesting about the findings on this  subject is that both groups of therapists emphasize how important it is for them to  perform this test in order to improve their professional skills and to separate their  inner world from the patient's process and needs. Some therapists stress that a  significant part of their work is the personal process they go through after a  therapy session in an attempt to understand what they have felt or what they have  thought during the sessions and what the meaning of the process was. Here are the  examples: 

Nili (speech therapist): What does the work is one after the other when I sit  and think and try to understand the things that were there. " 

Ricky (creative expressive therapist): The day of treatments is over, so  when I go home, I start working. I mean working with myself. So I analyze why it  bothers me, why I thought about it, what it aroused in me. It is as though I do my  own professional training, all the time. 

The training was mentioned as a significant process that helps understand  countertransference reactions and how they were manifested during the treatment. Romi (Speech Therapist): "The training allowed me to find the contexts to  process and connect it to my inner and family world … I learned a lot through  training, especially about the subject you say of connecting to the inner world, the  implications I sometimes have for my patients. I could not see them for myself. " Aya (creative expressive therapist): "Guidance helps me a lot to understand,  to understand what is happening in therapy, what is happening to me in therapy,  what is happening to the patient in therapy, what is happening between us …"

The Importance of Processing Personal Issues 

Beyond the awareness and understanding of specific emotions that arise in  them during their work, the therapists noted that they think it is important to  process personal issues and experiences in order to reduce their emotional  intensity and thereby moderate the countertransference responses during their  work. The therapists from both groups addressed the fact that processing charged  issues reduces barriers and emotional disconnect in certain areas that limit their  ability to be there for the patient, understand what he or she is going through, and  provide help to him or her. 

Alona (speech therapist): "I strongly believe that the more we are  cultivated we become better therapists, and in places we are not cultivated, we  cannot see – these are actually dead areas … a lot of work, as if it is for life." 

Etty (creative expressive therapist): "I guess there were times when it was  either too close or terribly similar to what I felt, and I didn't see. Suddenly, I had some disconnect. I actually had a hard time with this patient and I didn't  understand." 

Some of the creative expressive therapists stated that they also use artwork  themselves to process their inner experiences and feelings brought up in them  during their sessions with patients. Ricky, for example, says that she does this  process in another room, different from the one in which she performs her work to  emphasize that it is a personal process that is completely separate from the  process of her patients. 

Ricky (creative expressive therapist): "I allow myself a place to create – outside the treatment room. And today, already in the new house, I devoted a  place to my artwork, next to the treatment room, but not inside the treatment  room. I have this space for myself, so I feel that my interventions come from very  connected places. "

A specific technique for dealing with countertransference that the  interviewees referred to is self-disclosure. Some therapists from both groups  believe that it is important to reveal to patients their feelings in the therapeutic  'here and now' (literally or through art. 

Guy (speech therapist): "With a lot of people I can feel like I'm already  crying inside and they are not responding … either I'm upset and collapsing or I'm  confused. There are times when I can reflect and say: “I'm really confused, is that  what's going on with you, too?" 

Aya (creative expressive therapist): "I think it's very significant what I  feel, and sometimes it's things the patients put in, sometimes things they close  their eyes to and don't want to see, and I think they can already see it." 

Another type of self-exposure used by creative expressive therapists more  than by speech therapists is the exposure of similar emotional experiences to  emphasize their ability to empathize with the patient. 

Lilach (verbal therapist): "My son has learning disabilities. So, when  talking, I have no problem saying I know it, my son is like that … knowing full  well that he is something else and what we went through with him, it is not  necessarily what someone else will pass and his accomplishments will not 

necessarily be my accomplishments … but I know what it takes from the family, I  know what energy and investment, and material investment, how much should be  invested in such children. So it's something I can say knowing it is something  helpful … So if I can use it to give hope or something, I do it. " 

Hadas (creative expressive therapist): "From a place of more discourse, so  yes I can sometimes bring examples from my personal life as well. If I suddenly  for a moment connect to something, I do not know, to some connection between  mother and child then I can suddenly tell about situations, telling what happens to  me with my children."

According to the interviewees, the therapist's self-exposure can have  negative and positive effects. Creative expressive therapists focused mainly on the  negative effects of self-exposure and gave examples where the exposure was done  at an inappropriate time and negatively affected them, the patient, and the  treatment process. Here are some examples: 

Hadas (creative expressive therapist): "I think one of the things I really  learned is when to open up to a patient. At what stage of the relationship can I  bring myself more, at this level and that's why I think, I do not currently  remember a situation that caused a complete disconnect to a really impossible  problem. I work on it, but sometimes it can really cause a sudden disconnect  inside the room. " 

Jordan (creative expressive therapist): "I remember one girl, I'm still  working with her, for the second year in a row. She started shooting at me like  that, a million questions she asked me. "And it was, I came out of this meeting  with a very complex feeling, a little bit attacked but also a little bit … and she  touched there at some point that was painful for me … I was there helpless, I do  not know why." 

Hadas noted that she sometimes gets into trouble following the exposure  of personal experiences, not just because of their emotional content, but out of a  sense that she is doing something wrong, that she is not supposed to do this as a  therapist. 

Hadas (creative expressive therapist): "Sometimes it can really challenge  me, (wondering if I should be exposed) it's true. What's right and what's not right  and how much the therapist is supposed to be open… I'm very upset and I no  longer know what's right and what's not right. 

Both groups of the therapists addressed the positive effects of self exposure, although in speech therapists the positive attitude was more 

emphasized. They noted that self-disclosure can help the patient deal directly with  that experience, provide him or her with an additional perspective on it, normalize  it, and provide him or her with hope that he or she can deal with it successfully as  well. 

Nili (speech therapist): "I think it can really help people hear that even  someone who is on the professional side can deal with the same problems and not  succeed with this." 

Edith (speech therapist): I told him that I have feelings of guilt and then he  talked about that he also has feelings of guilt and then what he does and what I do.  I really exposed myself with him, but this helped. " 

Inbal (speech therapist): Throughout the years, I have used a lot of  examples from what I have been through in life – in the context of what patients  bring. I believe that many times this actually lowers resistance, lowers partitions,  creates much greater intimacy, much greater trust, as we are both human beings, it  creates very great intimacy. Ah .. not in the friendly sense, but it creates a human  closeness between therapist and patient, really a much greater trust. " 

Jordan (creative expressive therapist): "There was an individual treatment I  did for a girl with divorced parents that the main issue was really some kind of  loss of the grandfather who was very, very close to her heart, and she experienced  it in a very difficult way. I shared my feelings with her and told her about myself. 

Conclusions Drawn in the Study 

The goal of the present study has been to compare how speech therapists  and creative expressive therapists deal with countertransference responses. The  comparison revealed many similarities between the two groups of therapists, but it  also unveiled unique dissimilarities. The two groups of the interviewed therapists  emphasized how much the awareness of the physical or emotional responses of 

countertransference they experience during their work is essential for the good  therapy, focused on the patient rather than their personal processes. However, for  speech therapists the balance between this awareness and the focus on the patient  and the process he or she is going through felt like a cognitive effort, requiring  learning appropriate skills and professional experience. In contrast, for creative  expressive therapists listening to themselves – to physical sensations and emotions  – while working was perceived as a more natural process. 

Most therapists, from both groups, generally had difficulty analyzing the  source of their countertransference responses during their work and performed  this process retrospectively, alone, or with the help of guidance. The two groups  emphasize the importance of the process of internal inquiry for their professional  functioning. This shows that, although creative expressive therapy receives less  emphasis in the literature on countertransference, therapists in this field  understand that in order to perform their work well, they must understand their  inner experiences. The therapists from both groups stress how important it is for  them to address charged personal issues so that they do not become professionally  ineffective or create barriers between themselves and their patients. 

A specific technique for dealing with countertransference that the  interviewees referred to is self-disclosure. There was agreement among most of  the interviewees, from both groups, that it is important to reveal their feelings in  the therapeutic 'here and now' to patients in order to advance their treatment  process. The therapists noted that when self-exposure is done appropriately it can  contribute to the closeness between the therapist and the patient, encourage his or  her self-exposure, and enhance his or her treatment process. 

However, there was no agreement about the desired level of exposure of  the therapists' personal experiences. Creative expressive therapists are more likely 

to support self-disclosure of personal experiences, considering the great emphasis  they place on the negative effects of this exposure. 

This should be done with caution, they say, by taking into account specific  circumstances of the treatment. Creative expressive therapists may feel more  comfortable sharing their personal experiences, and find it more difficult to  understand how appropriate such exposure is to the patient and circumstances, as  their training places a lesser emphasis on therapeutic boundaries. In addition, it is  possible that because the issue of self-exposure has not fully been explored and  described in the context of creative expressive therapy, these therapists have less  knowledge and tools on how to perform it correctly, in a way that does not burden  them and the patient mentally. 

The main conclusion the present study has made is that all therapists, using  different methods, experience and are affected by countertransference reactions.  Therefore, it is important to be aware of these reactions and analyze their origin  and find the way to dealt with them in their work. Although the literature on  countertransference focuses mainly on speech therapy, and there is only little  literature on this issue among creative expressive therapists, it is very much  relevant to them as well. Creative expressive therapists may be exposed to  countertransference to a larger extent because of the primitive and symbolic  content in their work. So, it is especially important to give them knowledge and  tools that will help them understand this phenomenon and how it affects them. 

One suggested way to do this is through group training where therapists  can share issues and dilemmas that arise during their work with other  professionals. In conversations with other therapists, they can get feedback on  how others have dealt with countertransference and what has helped them to do so  successfully. Such a group will be able to give participants legitimacy for strong  emotional responses that arise in them during their work and give them tools that 

can help them deal with them. In particular, considering the negative effects that  self-exposure has had on creative expressive therapists, it is important to give them  tools to identify situations which are appropriate for such exposure, and which  would help them perform the exposure in an appropriate way when required. 

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